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Remote Service Design

Remote Service Design

Connected devices open the door for remote servicing programs. Remote servicing avoids travel costs and allows a service engineer to have access to the full range of tools and support personnel at the corporate office.  We have worked on dozens of remote servicing projects and understand the typical use cases that must be satisfied for a remote servicing program to be effective. Use our experience with multiple M2M toolkits to  enhance your remote servicing initiatives.